ShipInsure Package Protection

ShipInsure Package Protection provides loss, damage, or theft coverage for e-commerce shipments from the seller’s warehouse to the customer’s door, with coverage active from departure to delivery. It integrates with major e‑commerce platforms via standard store connections and an API option for tailored implementations.

Features & Specifications

• Coverage scope: Loss, damage, and theft protection for shipments in transit, active from shipment departure through to delivery at the customer’s door.
• Claims processing speed: Simplified workflow with many approvals on the same business day.
• Checkout activation & pricing: Protection offered at checkout; pricing starting at $0.98 per order; merchants control pricing and revenue share; installation at the point of sale is straightforward.
• Platform integrations: Standard store connections with a customizable API option for tailored implementations.
• Payouts & resolution: Approved claims typically result in a refund to the original payment method or a reorder to expedite replacement.
• Approval rate: Reported approval rate of over 97% of submitted claims for coverage.
• What’s included: Loss, damage, and theft protection for packages during transit, aligned with coverage terms to protect merchant revenue and customer satisfaction.
• Coverage window: Coverage begins when the shipment leaves the seller’s warehouse and remains in effect until delivery.
• Additional value: Green shipping benefits with carbon-removal support included with every ShipInsure plan.