CRB Garage CRB Service

CRB Garage CRB Service is a focused repair and maintenance program for authentic Austrian-made CRB floor machines. It’s designed for professional cleaning contractors and facility maintenance teams who need fast, reliable restoration of CRB performance and minimized downtime. The service uses a transparent, ship-in process with UPS, thorough diagnostics, and insured returns to get your machine back in service quickly.

Features & Specifications

• Authentic Equipment Compatibility: We exclusively service genuine Austrian-made CRB machines, ensuring model-specific calibration and performance restoration for reliable operation after service.
• Submission & Documentation Process: Begin with a CRB Garage Service Request (red SUBMIT SERVICE REQUEST button). Before shipping, capture several photos of the current condition to aid initial assessment.
• Inbound Shipping & Packaging: Ship the unit to our facility via UPS in secure packaging (bubble wrap recommended). Insurance for transit protection is advised.
• Diagnostic Review & Quote: Upon arrival, technicians perform a comprehensive diagnostic teardown. The initial diagnostic fee is $75; if you approve the repairs, the diagnostic fee is waived and repairs proceed.
• Turnaround & Communication: Estimates for repairs are provided typically within 24–72 hours, depending on workload, with ongoing status updates throughout the process.
• Repair Work & Verification: Repairs are completed by trained technicians and followed by thorough testing to ensure the machine operates at peak performance before return.
• Outbound Return Shipping & Insurance: Repaired CRB machines are shipped back via UPS with shipping insurance included on the outbound order.
• Primary Benefit & Job-Site Impact: Restores peak performance and accelerates return-to-service, helping maintain cleaning productivity and post-service results with minimal downtime.