Orders placed before 3PM eastern (for in-stock items) will normally be shipped on the same business day.
Free ground shipping is available for qualifying items on orders over $350 within the contiguous 48 states.
A few items that we handle may be shipped directly from the manufacturer's location. We will forward any tracking information to you that the manufacturer provides.
UPS GROUND Estimated Days of Transit
Transit Days Explained: A shipping day is the time a package takes in transit during one business day. For example: if your order ships on Wednesday, the transit time from Wednesday to Thursday would be considered one shipping day. If your order ships on Friday, the transit time from Friday to Monday would be considered one shipping day (UPS does not deliver on weekends or holidays, USPS sometimes delivers on Saturday).
Expedited Shipping Explained: Only expedited UPS services are guaranteed by UPS. UPS 3 Day Select, UPS 2nd Day Air, and UPS Next Day Air shipments can be expected to arrive in the allotted number of business days. All other shipping times are only "estimates". For example, a USPS Priority Mail 2-Day shipping option means the shipment has an "estimated" transit time of 2 business days; however that transit time is not guaranteed by USPS.
STOLEN/MISSING "DELIVERED" PACKAGES
Excellent Supply is not responsible for packages that were confirmed to be delivered; but then got stolen from your porch, became misplaced, damaged by weather, or abducted by aliens.