After Excellent supply learned that the handle broke on the Brush, they sent us a new Brush and a Bottle of Spotter. They are very attentive and provide Excellent Customer Service.
I'm sorry that you managed to break the handle. We've sold tons of these brushes and I think yours is the first one that's broken. Our customers have found that the brush works great for carpet spotting, and that the lightweight pole is sufficient for carpet scrubbing. The lightness of the handle makes it easy to work with. Scrubbing carpet spots is moderately gentle work, so the lightweight pole doesn't normally come under too much pressure. Perhaps the pole broke while transporting in the van or in some unrelated way? At any rate, you're dealing with Excellent Supply, so there's always a recourse. No need to write a negative review, just reach out to us and we can send you a replacement pole, or issue a refund. We will ALWAYS take good care of our customers. We'll be happy to send out a replacement pole today. Let us know if you run into any other problems, or if there's anything we can do to assist you. And I'm very sorry for the inconvenience!
The combination of Releasit carpet cleaning solution and bonnet encapsulation cleaning process is amazing. Our staff is overjoyed with the results in the cleanliness and drying time this process allow for customers to walk on the carpet after completion. Our custodial team here at the City of Concord is forever grateful for the improvement of our carpet cleaning process. Your solution is what the carpet cleaning industry needed. Thank You!
we use this brush for grooming plush carpet, as well as agitating spot cleaning treatments. It also makes a pretty good back scratcher. Thanks excellent supply!
This spots brush kit works so good. I would recommend this tool and cleaner to everyone.
Been using this product (the brush comes with the spotter product) for years at home and the company I work for uses it for clients as well. Works the best of any. Sorry I went off the rails and tried another brand. Never again!
Easy to work with and the products are great
Great tool makes spotting easy.
And the spotter works great.
Excellent customer service at excellent supply
great tool. I use it on stairs. and rugs for touch up along with Encap. Handle needs to be stronger.
I love how the bristles are so close together, great for agitating the carpet and also scrubbing stains. Also love how you have two different stiffness types of bristles for different types of carpet. Great brush!
Nice convenient tool that makes spotting easy and efficient. Worth every penny.